1. Introduction
Welcome to Digital Comrade! These Terms and Conditions outline the rules and regulations for using our website and services. By accessing our website and availing of our services, you agree to comply with these terms. If you do not agree, please refrain from using our services.
We strive to provide high-quality digital solutions tailored to the needs of our clients. By engaging with our platform, you acknowledge that our services are intended to enhance your digital presence and align with best industry practices.
2. Services Offered
We provide a range of digital solutions, including but not limited to:
- Website Development & Designing
- Digital Marketing (including PPC, email marketing, and content marketing)
- Social Media Management & Marketing
- GFX Designing (including branding, UI/UX design, and promotional graphics)
- Search Engine Optimization (SEO) and Performance Optimization
- E-commerce Setup and Optimization
- Website Maintenance and Security Services
- Other related digital services designed to maximize online growth
Our goal is to ensure that your digital presence is strong, effective, and aligned with modern trends.
3. User Responsibilities
By using our services, you agree to:
- Provide accurate and up-to-date information required for project execution.
- Comply with applicable laws, regulations, and ethical guidelines.
- Avoid engaging in fraudulent, illegal, or unethical activities.
- Not misuse, modify, distribute, or replicate our proprietary content without prior permission.
- Ensure timely communication and feedback to avoid unnecessary project delays.
Failure to comply with these responsibilities may result in service suspension or termination.
4. Payment & Refund Policy
- All payments must be made as per the agreed pricing plan before project initiation.
- Payment terms vary based on the nature of the service, and clients may opt for installment plans for long-term projects.
- Refunds are applicable only in cases where services are not initiated or delivered as per the agreed terms.
- No refunds will be processed once work has commenced or digital assets have been provided.
- Digital Comrade holds the right to revise service fees, introduce new pricing structures, or offer discounts at its discretion.
5. Intellectual Property Rights
- All digital assets, designs, and content created by Digital Comrade remain our intellectual property unless explicitly transferred to the client under a signed agreement.
- Clients purchasing website development services receive ownership of their website but must acknowledge that underlying frameworks and proprietary code may remain protected under our licensing terms.
- Unauthorized reproduction, modification, or distribution of our work is strictly prohibited.
- We reserve the right to display completed projects in our portfolio unless explicitly agreed otherwise.
6. Confidentiality & Data Protection
- We prioritize confidentiality and ensure that all client data and projects are handled with strict security measures.
- Personal and business data will be handled per our Privacy Policy, which aligns with standard data protection regulations.
- Clients must also maintain confidentiality regarding our pricing models, digital strategies, and business processes.
- We do not share client information with third parties unless legally required or explicitly authorized.
7. Project Timelines & Revisions
- Project completion timelines will be discussed and agreed upon before initiation.
- Clients are expected to provide all necessary details and approvals promptly to avoid delays.
- We allow a specific number of revisions per project; additional revisions may incur extra charges.
- Failure to provide timely feedback may impact project completion dates and overall service quality.
- Any significant changes in project scope after initiation may require additional charges and timeline adjustments.
8. Limitation of Liability
- Digital Comrade is not liable for any indirect, incidental, or consequential damages arising from our services.
- We do not guarantee specific results in SEO or marketing as these depend on factors beyond our control, including industry competition and algorithm updates.
- While we take security measures for website development, we are not responsible for damages caused by third-party attacks, data breaches, or external vulnerabilities.
9. Termination of Services
We reserve the right to terminate services in cases of:
- Non-payment or payment disputes
- Violation of terms and conditions
- Misuse of our services or infringement of our intellectual property
- Any form of harassment or unprofessional behavior towards our team
Clients who wish to discontinue services must provide prior notice. Any pending dues must be cleared before project handover or service termination.
10. Amendments & Updates
Digital Comrade may update these terms from time to time. Users will be notified of significant changes through our website or email notifications. Continued use of our services post-updates constitutes agreement with the revised terms.
11. Customer Support & Communication
- We offer dedicated customer support via email and chat during business hours.
- Clients can reach out for project updates, technical support, or additional service requests.
- For urgent matters, response times may vary based on service load and availability.
12. Contact Information
For any queries or concerns regarding these terms, please contact us at:
Email: info@digitalcomrade.in
Website: www.digitalcomrade.in
Business Hours: Monday to Saturday, 9 AM – 7 PM (IST)
By using our website and services, you acknowledge and agree to these Terms and Conditions. We appreciate your trust in Digital Comrade and look forward to delivering excellence in digital solutions!
